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Community Manager

Job Description:

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The Community Manager will be the glue between our leadership team and our patient community. They will play an active role in both the day-to-day requests for patient insights and recruitment, as well as the longer-term growth of our network through establishing partnerships with patient groups and creating programming for our co-op members. An ideal candidate has considerable patient or caregiver experience, a background in community or grassroots organizing, and is able to communicate with diverse patient and community groups in culturally sensitive ways. This position can be full-time or part-time with the potential to grow into full time, with lots of growth opportunities.

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Responsibilities may include:

• Work with the operations team to understand patient recruitment needs

• Actively reach out to patient community groups to grow our network

• Develop partnership plans with advocacy groups and community-based organizations

• Create and lead patient ambassador-esque programs 

• Communicate regularly with co-op members

Ideal candidate:

• Has a track record as a leader

• Has a background in grassroots and community organizing

• Has experience managing volunteers and committees

• Is a quick learner of new software

• Has excellent attention to detail

• Has strong organizational skills

• Is an excellent communicator

• Is an effective networker and community builder

• Is willing to jump in wherever necessary

• Is open to the role evolving

• Is proficient at social media

• Is comfortable talking about their patient experience, if applicable

• Is passionate about diversity and inclusion

• Bonus: speaks a second language

Pre-requisites:

• No formal degree or work experience required

Reporting:

• Will work directly with both the founders (CEO and COO)

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Location:

• Savvy is a distributed team, meaning we all work remotely, even pre-pandemic