Frequently Asked Questions

About Savvy

How do I get paid for Gigs?


You'll usually receive an gift card, emailed right to your inbox! On certain occassions we may mail checks or provide compensation in other ways.




What's the difference between Savvy and other patient platforms?


Savvy's one-of-a-kind, let us tell you how:

  1. No other platform is co-owned by patients. They may have ways they work with patients, but none of them are legally structured to make patients co-owners through a co-op.
  2. Many other patient platforms exist to create disease-specific support communities. And many of them are great! So we are different in that our purpose is to provide opportunities for people to share their health experiences directly with professionals and innovators. We're a marketplace for patient insights.
  3. We help patients get paid. We're not just selling your data and sleeping on piles of money, we actually help you find paying Gigs.




Can I refer people to Savvy?


Yes! And we hope you do! The larger our network, the more companies we can help get the insights they need! You can either tell them yourself, or go to our Refer A Friend page and we'll shoot them a message on your behalf. BONUS: If you're a co-op member, you also get rewarded for your referrals. It's part of the co-op awesomeness and thanking our co-owners for helping Savvy.




Why is Savvy a co-op?


"Nothing About Us Without Us" - Right? Well, we actually take this a step further. Not only do we want patients to have a seat at the table, but we want them to be valued for their time and expertise. To do this most effectively, and authentically, we formed a patient co-op. As a co-op, we can act as a patient union to make sure patients are fairly valued when they work with companies to share their insights.




Does Savvy's business model match its mission?


Yes! It’s hard to stand on a soapbox that patients should be valued if we don’t do it ourselves. So at Savvy, we practice what we preach. Allowing patients to become co-op members means that they become the owners of our organization, ensuring their voices are heard equally and their contributions rewarded equitably. We believe this encourages a larger and stronger network of motivated patients, which will better amplify the patient voice in the healthcare industry.




Do the co-founders of Savvy really know what it's like for patients?


Sure do! Both Jen and Ronnie were diagnosed with chronic illnesses when they were infants - they've lived their entire lives navigating the health system, and their adult lives advocating for patients. Together they have 70 years of experience as patients. We know we're dating ourselves, but it's important you know they get it!




Do I need to have a certain kind of medical condition?


Nope. We are "disease agnostic" - meaning we don't represent a specific disease. In fact, we want people who consider themselves healthy or have less sexy conditions to be part of Savvy too. Not only are those voices just as important, but often times our clients want to compare people with certain conditions with people who don't have certain conditions. So all are welcome! Whether you are healthy, have hypertension, broken bones, miscarriages, autoimmune disease, cancers or rare genetic diseases - all are welcome at Savvy?




How do Gigs work?


Great question. You'll see all available Gigs on your Board. If you find one you'd like to participate in, you simply apply by selecting "Raise My Hand". There may be additional questions to make sure that's the right Gig for you. If you're a match or the organizers have questions, they'll reach out with details how to participate (that might mean scheduling an interview, sending a product to try, or pass along a survey to complete).




Can I join if I'm healthy and don't have a medical condition?


Absolutely! We know we use the term "patient" and we're sorry if that's not how you would personally define yourself. We get it and are working on more inclusive ways of conveying Savvy is for everyone! Patients, healthcare consumers, people, citizens of the earth. There are many Gigs where they want to work with people who do consider themselves healthy, or they want to have multiple groups of people, including those who are healthy, so yes! You are welcome here, and we hope you join and participate!




Do you include caregivers and family members?


Yes! It is such an important perspective that often goes unaddressed, yet they have very important, and often different, insights to share. We have Gigs that specifically look for caregivers/family members for just this reason. We hope you'll join and participate!





 

The Co-op

Why have a patient co-op?


First and foremost, it’s the right thing to do. The founders are both patients themselves, so the idea of doing anything that doesn’t fairly value patients doesn’t sit well with them. Second, the co-op model matches our mission. Our goal is to elevate the patient voice and make sure patients are treated fairly in the healthcare industry. We do this at Savvy by making patients shareholders of the co-op. Patient co-op members get a vote in our decisions, and can share in our profits (yes, we give our profits back to patients). Third, we have strength in numbers. By coming together, we can act like a patient union that protects the interests of patients. Because we represent all conditions, we can create best practices as to how companies work with patients.




How does co-op membership work?


If a patient wants to become a co-op member, they may pay a small fee to buy a share of the co-op. This is a one time purchase to own part of the company! Each year, members pay a small dues fee to continue their co-op membership. As co-op members go about using Savvy (like doing Gigs, commenting on posts, referring friends, etc), they earn points. These points are how we see a member’s level of activity. At the end of the year, members who are more active will receive a larger slice of Savvy’s surplus profits—these are called dividends, or “divis” for short. Translation: we give you money. Yay, you! Outside of being paid as part of the co-op (if that wasn’t enough), co-op members have a vote in organizational decisions. Co-ops are democratic, and operate under “one member, one vote.” This ensures that everyone’s opinion counts equally. One example of an important co-op vote is electing the Board of Directors. The Board is not only voted in by patients, but also includes patients. You could even run for a board seat yourself!




What do co-op members get?


Aside from bragging rights that you’re part of the first co-op of its kind, you actually get some really great benefits! And this is just the beginning! We are also cooking up some exciting partnerships and extra perks, and always welcome co-op members’ suggestions and ideas. But here are some to get you started:

  1. Vote in co-op decisions <--legal requirement of co-ops!
  2. Earn dividends <--legal requirement of co-ops!
  3. Educational resources
  4. Q&A sessions with experts
  5. Preferred enrollment for certain Gigs
  6. Exclusive access to co-op only parts of the site
  7. Conference discounts




Who can become a co-op member?


Everyone is eligible to become a co-op member, but there are a few requirements (scholarships are available):

  1. Agree to the terms of membership
  2. Purchase a single share of the co-op (one time purchase)
  3. Provide verification of health conditions (currently optional)
  4. Pay yearly membership dues to remain a co-op member (currently waived)
Voila! That's all it takes to become an owner of the co-op!




Do I have to become a co-op member?


Nope, you sure don’t. Anyone can use the site for free. But only co-op members have a vote, can earn extra money and all the other perks.




How much is a co-op membership?


To commemorate our first co-op members, we are practically giving membership away! We want to thank our early members for their support, and this first group will forever be known as “Savvy Pioneers” (you’ll even get a fancy profile badge to show off). Savvy Pioneers can buy a share of the co-op for only $34! We are also waiving their membership dues for the first year and making verification of health conditions optional. We are admitting a limited number of Savvy Pioneer members, and the discounts associated with them, so make sure to get yours early!




Is a co-op a non-profit?


Co-ops exist in this middle ground of being a for-profit company, but giving its profits away to its members. So while no one is going to become billionaires off of Savvy, we are trying to return some cash to our members. They deserve it!





 

For Companies

Why have a patient co-op?


First and foremost, it’s the right thing to do. The founders are both patients themselves, so the idea of doing anything that doesn’t fairly value patients doesn’t sit well with them. Second, the co-op model matches our mission. Our goal is to elevate the patient voice and make sure patients are treated fairly in the healthcare industry. We do this at Savvy by making patients shareholders of the co-op. Patient co-op members get a vote in our decisions, and can share in our profits (yes, we give our profits back to patients). Third, we have strength in numbers. By coming together, we can act like a patient union that protects the interests of patients. Because we represent all conditions, we can create best practices as to how companies work with patients.




How does co-op membership work?


If a patient wants to become a co-op member, they may pay a small fee to buy a share of the co-op. This is a one time purchase to own part of the company! Each year, members pay a small dues fee to continue their co-op membership. As co-op members go about using Savvy (like doing Gigs, commenting on posts, referring friends, etc), they earn points. These points are how we see a member’s level of activity. At the end of the year, members who are more active will receive a larger slice of Savvy’s surplus profits—these are called dividends, or “divis” for short. Translation: we give you money. Yay, you! Outside of being paid as part of the co-op (if that wasn’t enough), co-op members have a vote in organizational decisions. Co-ops are democratic, and operate under “one member, one vote.” This ensures that everyone’s opinion counts equally. One example of an important co-op vote is electing the Board of Directors. The Board is not only voted in by patients, but also includes patients. You could even run for a board seat yourself!




What do co-op members get?


Aside from bragging rights that you’re part of the first co-op of its kind, you actually get some really great benefits! And this is just the beginning! We are also cooking up some exciting partnerships and extra perks, and always welcome co-op members’ suggestions and ideas. But here are some to get you started:

  1. Vote in co-op decisions <--legal requirement of co-ops!
  2. Earn dividends <--legal requirement of co-ops!
  3. Educational resources
  4. Q&A sessions with experts
  5. Preferred enrollment for certain Gigs
  6. Exclusive access to co-op only parts of the site
  7. Conference discounts




Who can become a co-op member?


Everyone is eligible to become a co-op member, but there are a few requirements (scholarships are available):

  1. Agree to the terms of membership
  2. Purchase a single share of the co-op (one time purchase)
  3. Provide verification of health conditions (currently optional)
  4. Pay yearly membership dues to remain a co-op member (currently waived)
Voila! That's all it takes to become an owner of the co-op!




Do I have to become a co-op member?


Nope, you sure don’t. Anyone can use the site for free. But only co-op members have a vote, can earn extra money and all the other perks.




How much is a co-op membership?


To commemorate our first co-op members, we are practically giving membership away! We want to thank our early members for their support, and this first group will forever be known as “Savvy Pioneers” (you’ll even get a fancy profile badge to show off). Savvy Pioneers can buy a share of the co-op for only $34! We are also waiving their membership dues for the first year and making verification of health conditions optional. We are admitting a limited number of Savvy Pioneer members, and the discounts associated with them, so make sure to get yours early!




Is a co-op a non-profit?


Co-ops exist in this middle ground of being a for-profit company, but giving its profits away to its members. So while no one is going to become billionaires off of Savvy, we are trying to return some cash to our members. They deserve it!





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